Dondra Arnold
Airline Industry- Customer Service Director
- Role
- Customer Service Director Global Services at United Airlines
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Dondra Arnold
Experienced Director Of Customer Service with a demonstrated history of working in the Airlines/Aviation industry. Skilled in Problem Solving and Conflict Resolution- Negotiation, Microsoft Word, Integrated Marketing, and Advertising. Strong business development professional with a Bachelor of Arts (BA) Communication focused in Public Relations and Marketing from the University of Southern California.
Experience
Customer Service Director Global Services
Jul 1996 — Present
Everything!
Education
University of Southern California
Bachelor of Arts (B.A.), Communication and Media Studies
2006 — 2010
Disney Institute
Certificate of Completion, Creating The Magic
2009 — 2009
Santa Monica College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
2004 — 2006
University of Southern California
Bachelor of Arts (BA) Communication, Public Relations and Marketing
2006 — 2010
Skills
- Leadership
- Sales Management
- Marketing
- Integrated Marketing
- Online Advertising
- Strategic Planning
- Airline Reservations
- Program Management
- Event Planning
- Customer Retention
- Customer Service
- Microsoft Word
- Team Leadership
- Litigation
- Nonprofits
- Fashion
- Entrepreneurship
- Selling
- Microsoft Office
- Sales
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Process Improvement
- Public Speaking
- Sales Presentations
- Social Networking
- Iata
- Negotiation
- Training
- Customer Satisfaction
- New Business Development
- Software Documentation
- Social Media
- Research
- Advertising
- Team Building
- Management
- Networking
- Cross-Functional Team Leadership
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