Spirit Council del Col
Chief of Staff @JPMorganChase
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WORK HISTORY
Chief of Staff @JPMorganChase
EDUCATION
DeVry University
BA, Business Administration & Logistics
Ashford University
Master of Business Administration (M.B.A.) with Honors, Organizational Leadership & Project Management
ABOUT SPIRIT COUNCIL DEL COL
Client focused IT Project Management professional, expert in leading and contributing to IT Infrastructure, application management and support, and detailed technical writer who is able to manage focused projects designed to enhance quality, client satisfaction, operational improvements, Infrastructure improvements, Application Support, and end-user productivity. Always ready to tackle challenging issues, analyze viable alternatives, and provide innovative solutions that reflect the operational and productivity objectives Excellence in client relations, personal integrity, technical writing, leadership, and channeled energies are major strengths consistently cited by managers and clients alike-universally praising team spirit, independent work habits, team building, and the determination to conquer vendor management, project and technical challenges. • 15+ years management, sales, technical and client support, management, and team building • Reestablishing external customer confidence through metrics, Policy implementation, and service level improvements.• Professional business networking in a multi-vendor environment.• Establishing Infrastructure Services, centralizing staff, and delivering process improvementsSpecialties: Project & Program Management, Technical Writing, Client Relations, Customer Service Excellence, Networking, Residential and Commercial Mortgage/finance, Notary
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