Spencer Tidd
Transforming Customer Experiences: Principal Solutions Consultant in Contact Center Solutions
- Role
- Principal Solutions Consultant at Enghouse Interactive
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Spencer Tidd
Solutions Architect in the Customer Experience software and communications arena. Helping people communicate efficiently with their customers and partners.
Experience
Principal Solutions Consultant
Feb 2012 — Present · Raliegh, NC, US
Skills
- Call Centers
- Ip
- Sales Engineering
- Pre/Post Sales Engineers
- Channel Partner Development
- Pre-Sales
- Call Logging
- Switchboard Operator
- Wan
- Tsp
- Tapi
- Switchboard
- Mpls
- Cti
- Contact Centers
- Cisco Technologies
- Cisco Call Manager
- Network Security
- Telephony
- Qos
- Wireless
- Unified Messaging
- Routing
- Virtualization
- Managed Services
- Telecommunications
- Channel Sales
- H.323
- Unified Communications
- Sip
- Tcp/Ip
- Ivr
- Cloud Computing
- Cisco Voip
- Voip
- Channel Partners
- Tdm
- Avaya
- Video Conferencing
- Switches
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