Spencer Klaus
Bridging the Gap Between Client Needs and Business Solutions | Customer Advocate | Mentor and Coach | Girl Dad
- Role
- Director - Customer Growth, Us at Sinch
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Spencer Klaus
Business Intelligence • Business Analytics • Operations Management • Program Management • SaaS • CPaaS • Project Management/Implementation • Organizational Leadership • Solution Development/Strategy/Implementation • Contract Management/Development • Key Client/Account Management/Retention • Territory Growth/Development • Professional Services • Strategic Planning •Strategic management of account and business operations with a 15+ year record of achievement and demonstrated success driving efficiencies and growth through award-winning leadership. Skilled at driving revenue growth, account loyalty, and improving team performance in a fast-paced leadership role. Exceptional mentor and coach, building new business, delivering large projects, securing customer loyalty, and forging strong relationships with internal/external business partners.
Experience
Director - Customer Growth, Us
Jun 2022 — Present · Denver, CO, US
Education
University of Colorado Denver
Bachelor of Science - BS, Information Systems
2019 — 2021
University of Colorado Denver
Master of Science - MS, Information Systems - Business Intelligence
2021 — 2023
Skills
- Program Management
- Iptv
- Vendor Management
- Sales
- Mpeg
- Marketing
- Product Management
- Management
- Team Building
- Sales Operations
- Customer Retention
- Customer Service
- Dvb
- Account Management
- Project Management
- Telecommunications
- Process Improvement
- Digital Tv
- Set Top Box
- Interactive Tv
- Leadership
- Strategic Planning
- Business Development
- Direct Sales
- Satellite
- Salesforce.com
- Contract Negotiation
- Vod
- Team Leadership
- Mobile Devices
- Cross-Functional Team Leadership
- Customer Satisfaction
- New Business Development
- Sales Management
- Crm
- Strategic Partnerships
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