Spencer Bank

About Spencer Bank

Strategic marketing and sales executive with a record of driving revenue and income…

Experience

1. Senior Strategic Account Manager, Partnerships

   Netspend

   Apr 2018 — Present · Austin, TX, US

   Lead strategic relationships with top national retail partners for debit Visa and Mastercard prepaid and DDA programs including H-E-B, 7 Eleven, Meijer, Albertsons and other national retailers. Products managed include PayPal, Netspend and white label. Areas of focus include digital and in-store marketing strategy and campaign planning, project management, merchandising strategy, Agile product management including mobile apps and online account centers, data-driven decisioning based on marketing analytics and customer experience enhancements. On a daily basis I collaborate with partners, vendors and internal teams ranging from developers to customer experience leaders to financial leaders, driving customer engagement, growth and profitability.

Education

• Emory University - Goizueta Business School

  MBA

  1986 — 1988

• SUNY Brockport

  BS

  1982 — 1985

Skills

• Six Sigma
• Brand Development
• Segmentation
• Business Strategy
• Loyalty Marketing
• Direct Marketing
• Management
• Website Development
• Customer Experience
• Contract Negotiation
• P&L Management
• Sales Management
• Vendor Relations
• Product Marketing
• Strategy
• Marketing
• Product Development
• Vendor Management
• Rewards Programs
• Business Development
• Credit Cards
• New Business Development
• Leadership
• Cross-Functional Team Leadership
• Marketing Strategy
• Customer Retention
• Customer Service