Spencer Phillips
Customer-Focused Tech Support Specialist | Expertise in Troubleshooting, Problem Resolution, and Enhancing User Experiences | Empowering Clients Through Efficient and Effective Technical Solutions at DigiStor
- Role
- Technology Support Specialist at Digistor
- Location
- Vancouver, WA, US
- LinkedIn followers
- 500 followers
About Spencer Phillips
I’m a process-driven program professional leading cross-functional teams into clear…
Experience
Technology Support Specialist
Nov 2024 — Present · Vancouver, WA, US
As a Technology Support Specialist at DigiStor, I provide frontline technical assistance to internal teams and external clients, ensuring seamless operation of hardware, software, and digital storage solutions. My role involves:Diagnosing and resolving technical issues across a wide range of systems and platforms.Supporting end-users with troubleshooting, installations, and configurations.Collaborating with engineering and product teams to escalate and resolve complex problems.Documenting solutions and maintaining knowledge bases to improve support efficiency.Delivering excellent customer service while managing multiple support channels.
Education
Mission College
Fire Technology
2016 — 2018
Foothill College
General Education
2013 — 2015
Arizona State University
Bachelor of Arts - BA
2022 — 2024
Skills
- Leadership
- P&L
- Health & Wellness
- Microsoft Word
- Profit
- Public Speaking
- Team Building
- Food
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Direct Sales
- Microsoft Office
- Sales
- Teamwork
- Loss Prevention
- Nutrition
- Merchandising
- Social Networking
- Retail Sales
- Customer Service
- Cash Register
- Time Management
- Cashiering
- Retail
- Sports Nutrition
- Overall Wellness
- Visual Merchandising
- Fitness Training
- Communication
- Stock Management
- Marketing Strategy
- Forecasting
- Sales Management
- Pricing
- Cycling
- Business Strategy
- Inventory Management
- Inventory Control
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