Spencer Pelley

Senior Director @Kinaxis

Ottawa, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jul 2022 — Present

Senior Director @Kinaxis

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EDUCATION

N/A

Saint Mary's University

The Project Management Course

N/A

Eastern College School of Business

Information Technology and Communications

SKILLS

TroubleshootingProject ManagementWindowsEnterprise SoftwareDisaster RecoveryCloud ComputingServersMicrosoft Sql ServerCustomer SuccessLeadershipMulti-Cultural Team LeadershipPowershellVmware EsxSystem DeploymentIT Service ManagementCsmSharepointTeam LeadershipSoftware as a Service (Saas)Windows ServerActive DirectoryMicrosoft ExchangeManagementTechnical SupportVirtualization

ABOUT SPENCER PELLEY

More than 20 years in the Technical Support industry, from humble beginnings in client side support to leading large teams of highly skilled professional Support Engineers. I\'m a proven problem solver and analytical thinker with strong technical ingenuity and solid leadership skills. Key Professional Skills • Strong management and leadership abilities • Strong troubleshooting & problem assessment abilities • Strong Customer Success and proactive support abilities • Proven ability to motivate team through example • Strong prioritization and organizational skills • Effective communication and technical writing skills • Proven ability to lead teams in high stress environments

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