Spence F. Yarborough
Customer Experience Manager | Driving Customer Satisfaction
- Role
- Customer Experience Lead at DraftKings Inc.
- Location
- Henderson, NV, US
- LinkedIn followers
- 500 followers
About Spence F. Yarborough
As a Customer Experience Lead at DraftKings, I drew on my background in hospitality and process improvement to deliver seamless support and exceptional service to customers and partners. With over nine years of experience in the mortgage and hospitality industries, I had the opportunity to strengthen my skills in coaching, communication, and training.Following my tenure at DraftKings, I found it crucial to my career growth to learn more, which is when I landed with Hard Rock Digital. Hard Rock Digital is leading the online sports betting industry backed with an brand that is internationally, well-renowned. Hard Rock is a global leader in hospital, hotel, casino, spa and online sports betting operations. Founded by the Seminole tribe, Hard Rock continues to grow as they lead a new space in digital gaming.
Experience
Customer Experience Lead
Oct 2022 — Present · Las Vegas, NV, US
Education
Johnson & Wales University-Charlotte
International Hotel and Tourism
2009 — 2012
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