Sarah Patterson
Senior Project Manager, IT & Operations @StackAdapt
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WORK HISTORY
Senior Project Manager, IT & Operations @StackAdapt
Enterprise Program Manager | Enterprise PMO• Lead high-impact, cross-functional programs within the Enterprise PMO driving operational scale and transformation• Program manage the development and rollout of our AI-enabled PMO, embedding automation and intelligence into core workflows• Spearhead R&D of AI agents designed to improve operational efficiency and enhance team productivity• Lead end-to-end implementation of a new Contract Lifecycle Management (CLM) platform, including process redesign and organizational adoption• Direct the Lead-to-Cash transformation program, overseeing CRM reconfiguration impacting 600+ users across the organization• Manage the launch of a new Pricing offering from beta testing through General Availability, ensuring cross-functional readiness• Drive Enterprise Customer operational readiness initiatives to support scalable growth• Partner with the Director of the PMO to establish and operationalize the organization’s first Enterprise PMO, building foundational processes, governance, and delivery standards
EDUCATION
St. Lawrence College
Certificate, Interactive Marketing Communications
Carleton University
Bachelor's degree, Cultural Anthropology
SKILLS
ABOUT SARAH PATTERSON
Strategic senior professional with extensive experience leading complex programs and enterprise initiatives across technology, nonprofit, marketing, and communications sectors. Proven ability to translate business strategy into actionable roadmaps, align cross-functional stakeholders, and deliver high-impact outcomes.Brings a structured, systems-level approach to program leadership — driving digital transformation, strengthening operational maturity, and embedding sustainable change. Recognized for navigating complexity, influencing senior stakeholders, and mobilizing diverse teams around shared objectives.Core strengths include strategic planning, enterprise program governance, cross-functional leadership, performance reporting and analytics, digital transformation, and organizational change management. Skilled at identifying making sense out of chaos by root causes, addressing stakeholder pain points, and implementing solutions that enhance both operational efficiency and user experience.“Success means doing the best we can with what we have. Success is the doing, not the getting; in the trying, not the triumph.\"
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