Ryan Spanke
Senior Project and Customer Success Manager- Global Strategic Accounts | PMP | MBA | ME | Technical Sales | Operations | Product Line Management | Manufacturing
- Role
- Vertiv
- Location
- Reno, NV, US
- LinkedIn followers
- 500 followers
About Ryan Spanke
I am a senior project manager at Vertiv. We provide power and cooling products to enable AI’s capabilities to continue to grow at an exponential rate. As organizations scale AI workloads, power and cooling requirements are reaching record levels. I manage projects to deliver critical products to clients and ensure that commissioning is complete from L1 to L5, including integration with their technology ecosystems. I track financials, issue change orders, identify and fill scope gaps, manage technicians, and support our customers in any possible way. Internally, this involves working with our factories, logistics team, power technicians, thermal technicians, engineers, sales team, and warranty department. Externally, I coordinate with the client, client’s representative, general contractor, electrical contractors, mechanical contractors, sub-contractors, and so on.I previously worked at EVESCO, an energy storage and EV charger providing company. Helped provide clients around the world with best-in-class solutions by directing projects from sourcing to post-sales support. Previously managed projects at an auditing and consulting utility company, a major university, and a surgical equipment company. In my career, I:• Managed projects for Fortune 100 clients.• Established oversight for multimillion-dollar projects. • Instituted company-wide standards for directing EV charger and grid-scale battery projects in the U.S. and for companies around the world. • Obtained seven U.S. patents while developing medical products and surgical equipment for patients who required extensive care. I built its engineering team and directed the development of all products. • Boosted a company’s ability to make products from one per week to nine per day.• Decreased an organization’s time to resolve clients’ issues from several months to about one hour. • Cut time to ship products to clients by >90%.• Played a key role in increasing customer retention and frequently achieved up-sales by establishing the post-sales support process.• Consistently finished projects within or under budget.• Optimally integrated Agile and traditional project management methodologies.• Made projects more data driven, and discovered needs, trends, and business opportunities.In my spare time, I enjoy whitewater kayaking, skiing, my family, expenditure style rafting, live music, and reading.
Experience
Present
Education
University of Nevada, Reno
Master of Business Administration - MBA
2018 — 2020
University of Arkansas
Bachelor of Science (BS), Mechanical Engineering
2008 — 2012
Skills
- Microsoft Excel
- Powerpoint
- Microsoft Word
- Social Media
- Research
- Access
- Customer Service
- Microsoft Office
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