Spandan Sengupta
Key Account Coordinator @Crocs, Inc.
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WORK HISTORY
Key Account Coordinator @Crocs, Inc.
Gurugram, IN
Managed order books, ensuring seamless operations and accurate tracking throughout the entire order lifecycle- Utilized Salesforce and SAP to track and approve cases for returns, damages, and order modifications- Leveraged Excel and Power BI for data analysis, reporting, and process optimization- Coordinated with the Sales team to fulfill orders, address special requests, and resolve operational challenges- Prebooked materials for upcoming seasons to ensure inventory readiness and smooth supply chain operations- Proactively identified and resolved order irregularities, delivering high-quality service and customer satisfaction- Collaborated cross-functionally with Sales, Finance, Demand Planning, and Supply Planning teams to streamline processes- Maintained clear communication with clients, Sales, and internal teams to ensure transparency and efficiency- Contributed to process improvements, enhancing operational efficiency and optimizing workflows.
EDUCATION
Sikkim Manipal University - Distance Education
Bachelor of Business Administration (BBA)
Raisina Bengali Senior Secondary School, Mandir Marg
10+2
ABOUT SPANDAN SENGUPTA
I am Spandan, a Sales and Operations professional with a passion for enhancing customer…
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