Michael Morales
Sr. Operations Systems Specialist with 23andMe
- Role
- Sr Operations Systems Specialist at 23andMe
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Michael Morales
I am a very dependable, compassionate, and creative person who believes in working…
Experience
Sr Operations Systems Specialist
Sep 2021 — Present · Sunnyvale, CA, US
As the Sr. Sr. Ops Systems Specialist for the supply chain team at 23andMe, I work with fulfillment partners and internal stakeholders to investigate customer order issues, implement improvements to prevent future problems, and supply 23andMe products to partners and events. I also coordinate with internal departments to supply necessary supplies for research projects, provide logistical support product launches, and develop cost savings initiatives. I also work with data engineering and IT teams to resolve system issues in relation to supply chain and customer experience. Additionally I set up and execute promos and sales for events, partners, and holidays.
Education
Capuchino High School
High School
2003 — 2007
Skyline College
Associate’s Degree, English Language and Literature, General
2008 — 2011
San Francisco State University
Bachelor’s Degree, English Literature (British and Commonwealth)
2011 — 2015
Skills
- Flyer Design
- Microsoft Office
- English Literature
- Customer Service
- Social Media Marketing
- Microsoft Excel
- Human Resources
- Office Administration
- Nonprofits
- Teen Services
- Leadership Development
- Marketing
- Working with Children
- Family Services
- Team Leadership
- Qualitative Research
- Customer Relations
- Photography
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