Sowmya Bagusetty
Senior Consultant @ WCG | MBA
- Role
- Sr Consultant at Wcg Consulting
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Sr Consultant
Jul 2020 — Present · Austin, TX, US
Financial Modeling & Advisory: Conducted cost-benefit analyses to guide utility decisions on capital expenditures, factoring in revenue, operational costs, and regulations.Product Development & Payment Security: Launched customer self-service platforms and billing systems, boosting engagement & convenience. Implemented secure, compliant payment solutions, ensuring high success rates and trust.Customer Experience: Optimized self-service journeys with real-time data, account tools, and outage reporting to enhance satisfaction.Data Analytics: Leveraged advanced analytics to track KPIs, conduct usability, A/B testing, and refine self-service flows for improved performance.
Education
Gandhi Institute of Technology and Management (GITAM)
BTech, Electronics
2009 — 2013
Darla Moore School of Business at the University of South Carolina
MBA
2018 — 2020
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