Sowbharnika S

Supply chain management @Element 14 and Assistant accountant @Infosys

Role: Customer Service Representative at element14 Electronics
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Service Representative
element14 Electronics
Aug 2023 — Present · Bengaluru, IN
Task Management – Managing task alignment within the team to clear the target SLA.2. Create & deliver accurate and timely quotations for customers, ensuring that all information is complete.3. Interact with vendors to obtain special pricing and special-order items.4. Review requests for quotes (RFQs) and ensure all necessary information is obtained from the customer.5. Communicate with all departments involved in completing quotations.6. Performing other related duties as requested by supervisor or manager.7. Responding customer emails and clarifying the queries regarding the purchase and return.8. Handling EMEA and other export region which is Dubai, Middle East and Africa customers.

Education

Bharathiyar University Tamilnadu
Bachelor of Commerce - BCom
2018 — 2021

Contact information

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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Experience

Customer Service Representative

Education

Bharathiyar University Tamilnadu

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