Souvik Biswas

About Souvik Biswas

Dynamic and results-driven Project Manager with 15+ years of experience delivering complex software development and ERP implementation projects across global, cross-functional teams. Proven track record in managing both fixed-price and time & material (T&M) engagements using Agile, Scrum, and Waterfall methodologies. Specialized in Microsoft Dynamics 365 Business Central/NAV and business process automation with Azure Logic Apps. Adept at bridging business and technology goals, ensuring high-impact delivery through structured planning, stakeholder alignment, and risk mitigation. I bring hands-on experience managing full project lifecycles—from requirement gathering to go-live and support, managed service projects—while coordinating onsite and offshore teams. My focus remains on delivering high-quality outcomes within scope, time, and budget constraints, whether in software product development or enterprise systems implementation. Key Highlights: • Successfully delivered 5+ ERP projects with 95% on-time and on-budget completion. • Managed cross-border Agile and hybrid teams for software development, ERP customization, and system integration • Improved project visibility and reporting using JIRA, Azure DevOps, and Smartsheet • Enhanced customer satisfaction and stakeholder trust, driving a 25% boost in NPS • Deep experience in Agile ceremonies, backlog grooming, sprint/release planning, and traditional project governance Certifications: CSM | SAFe 6 Agilist | ITIL | Microsoft Dynamics NAV (MB7-841/838)| Microsoft Certified: Azure Developer Associate Open to global opportunities in Project Management, Software Delivery, or ERP Implementations across domains and delivery models.

Experience

1. IT Project Manager

   V2X Inc

   Jun 2022 — Present · Chennai, IN

   Delivered ERP transformation projects across multiple time zones, managing distributed cross-functional teams.• Managed Agile ceremonies including Sprint Planning, Reviews, and Retrospectives across 25+ team members.• Implemented change management and vendor contract compliance processes, improving delivery quality.• Tracked Scrum metrics and project KPIs such as velocity, capacity, and burndown to drive continuous improvement.• Enhanced team performance by mentoring them on Agile principles and facilitating Scrum best practices.• Delivered high-priority, high-impact projects on time and within budget, increasing executive satisfaction.

Education

• College of Engineering and Management,Kolaghat

  B.Tech

  2004 — 2008