Souvik Sarkar

About Souvik Sarkar

A versatile business professional with over 19+ years of experience in Sales Management, Branch Audit Compliance, New Products Promotion, Inventory & Procurement Maintenance, Wealth Management, Customer Satisfaction, Mutual Funds & Insurance, Stock Management, Team Management & People Management. A skilled professional who has demonstrated competency in completing the National Securities Depository Limited-Depository Operations Module of NCFM and IRDA Composite Module. WHERE CAN I ADD VALUE Led a staff of 12 in the retail operations of a branch as well as revenue production in accordance with the HO directives. Accomplished a growth of 95 Cr GL size (exclusively retail) and ensured grade and position advancements for five employees over a four-year period in an urban category branch. Creating and executing the Retail Operational plan - Sales & Service Objectives. Awarded several Awards and Certificates for outstanding performance in Digitalization, TPP competitions, and Assets. Guaranteed flawless client service and received several customer satisfaction and gratitude letters. Establishing a solid rapport with team members and fostering a positive environment among them, resulting in general job satisfaction and achieving zero employee turnover. Contributed to achieving a 100 percent revenue goal and qualified for TPP national campaign honours. Supervising branch processes and administration, including processing daily branch transactions and actively contributing to CASA book movement and income generation. KEY SKILLS Expertise in key Banking Software such as FIS, FCR (Flexcube Retail), CASHIN (CMS), RTGS, NEFT, and WMS (Wealth Management System). Familiar with the Hapag-Lloyd main Shipping Software FIS (Freight Information System). Kolkata-trained in Manual and Computerized Accounts, Income Tax, Professional Tax, and Sales Tax. About Me I am a multi-faceted professional who can strategize, improvise, and enhance effectiveness in all management in multifunctional domains. Do reach me out at: 7••••••••@gmail.com

Experience

1. Relationship Banking Head (AVP)

   HDFC Bank

   Jan 2023 — Present · Kolkata, IN

   Supervising a team of 4 Preferred and 1 Imperia Relationship Managers at a banking center, experienced with routinely assessing\\\\npand meeting the financial needs of various individual and business customers\\\\n• Extensive knowledge of common financial products and packages with understanding of private banking practices\\\\n• Making recommendations for customers considering various banking products and helping them make informed investment decisions\\\\n• Managing in-person, over the phone and email inquiries in a timely manner\\\\n• Meeting budgets with regular revenue and income generation\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Maharaja Manindra Chandra College

  Bachelor of Commerce (BCom)

  1997 — 2001

• EMPI Business School

  PGDGBM, Global Business

  2003 — 2005

• WWA Cossipore English School

  ICSE

• Maharaja Manindra Chandra College

  Higher Secondary, Commerce

  1995 — 1997