Sourish Deb
PROGRAM/PRODUCT MANAGEMENT LEADER | CUSTOMER FOCUS, JOURNEY & EXPERIENCE | SDLC, AGILE, CONTINUOUS IMPROVEMENT | SOLUTION DESIGN, AI/ML, DEVOPS, UX | CROSS-FUNCTIONAL COLLABORATION
- Role
- Technical Program and Product Manager at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Sourish Deb
Innovative and outcome-driven product and program leader with over 19 years of experience…
Experience
Technical Program and Product Manager
May 2020 — Present · Redmond, WA, US
Lead global cross-functional teams and high-impact programs supporting Microsoft’s $36B+ cloud commerce ecosystem, driving end-to-end delivery of subscription lifecycle, billing, and invoicing capabilities with a focus on platform modernization, cloud growth, and AI-powered transformation.• Defined product vision and roadmap for AI-enabled billing & subscription experiences serving 12K+ Microsoft partners, 120K+ resellers, and 10M+ customers, working backward from ideal end-state to implementation strategy.• Spearheaded end-to-end SDLC, defining KPIs and success metrics for billing/invoicing system modernization, resulting in 25% reduced processing time, 12% revenue growth, and 85% improved system performance.• Led 0 -> 1 rollout of GenAI assistants and analytics dashboards, driven by user research and real-time telemetry; boosted user productivity by 30%, enabled scalable self-service, and uncovered $5M+ in new revenue opportunities.• Orchestrated cross-functional launches for a 12K+ user license-based portfolio, navigating ambiguous requirements and changing priorities, resulting in 14% YoY revenue growth and faster time-to-market.• Designed intuitive consumer-facing Copilot chatbot interfaces, simplifying complexities to accelerate partner adoption by 30% and enhance user journey.• Aligned vision and strategy with 14 cross-functional teams without authority, saving $5.1M and accelerating go-to-market by 3 months• Spearheaded cross-org OKRs, KPI definition, and data strategy, delivering executive insights to VP/C-levels and resolving blockers.• Led cross-functional teams and fostered junior TPMs (3) across 4 programs, standardizing program governance, reducing attrition by 15%.
Education
National Institute of Technology, Tiruchirappalli
BE
1996 — 2000
Skills
- Sdlc
- Requirements Analysis
- Software Project Management
- Microsoft Sql Server
- Soa
- Web Services
- Agile Methodologies
- Software Development Life Cycle (Sdlc)
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