Sourish Banerjee
Service Recovery Advisor @PhonePe | Optimizing Customer Solutions & Operational Efficiency | MBA Graduate
- Role
- Advisor - Service Recovery Reds at PhonePe
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sourish Banerjee
Currently working as an Advisor – Service Recovery Reds at PhonePe, where I focus on resolving customer concerns, enhancing service experiences, and supporting customer retention strategies.I’m an MBA graduate in Marketing and Finance from Acharya Institute of Technology, with a strong interest in consumer behavior, brand visibility, and evolving market trends among Gen Z and Millennials. My previous experience spans the marketing and education sectors, including client acquisition, market expansion, and educational counseling.Driven to grow in marketing and CRM, I aim to create impactful strategies that boost customer loyalty and business growth.
Experience
Advisor - Service Recovery Reds
Apr 2025 — Present · Bengaluru, IN
Education
Siliguri Institute of Technology
Bachelor of Business Administration - BBA
2018 — 2021
Acharya
Master of Business Administration - MBA
2022
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