Sourav M Jayan

Experience

1. Patient Care Coordinator

   Ecorgy Solutions

   Jun 2025 — Present · Thiruvananthapuram, IN

   Reviewed and interpreted insurance authorization documents to accurately schedule approved visits for skilled nursing, Physical therapist, Occupational therapist, and other disciplines.Ensuring plotted visit frequency calendars in alignment with authorized visit limits and certification periods (60-day Medicare episodes), Supporting accurate visit utilization to avoid non-compliance and reduce insurance rejections.Maintained effective communication with nursing and therapy to support efficient patient care.Escalating and getting approvals for billable and non-billable discharge from clinical supervisor and other disciplines.Took necessary actions to ensure all accounts progressed without unnecessary holdsMaintained accurate visit logs and trackers using tools such as Google Sheets, Excel and software.Collaborated with clinical teams and case managers to maintain continuity of careIdentified discrepancies between approved visits and clinical orders, escalating issues to client and getting approval for further.Coordination of rescheduled and missed visits to avoid underutilization and ensure full use of authorized visits within validity.

Education

• Presidency University Bangalore

  Master of Business Administration

  2019 — 2021

• Kerala University, Thiruvananthapuram

  Bachelor of Commerce - BCom

  2015 — 2018