Sourav Aneja
Senior Enterprise Solutions Lead- Servicenow @City of Toronto
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WORK HISTORY
Senior Enterprise Solutions Lead- Servicenow @City of Toronto
Toronto, ON, CA
ServiceNow Platform Owner and Demand Review Board Lead, aligning the ServiceNow roadmap to the City’s vision while serving as team and technical lead to ensure strong intake governance, agile delivery, and adherence to enterprise platform standards.
EDUCATION
Kurukshetra University
Bachelor of Technology (B.Tech.)
ABOUT SOURAV ANEJA
An IT professional (TOGAF and ServiceNow Certified) with over 14+ years of experience in Enterprise Infrastructure tools architecture design, implementation, Presales and support for customers across the globe.Experience of working on RFP\'s, Design and implementation of 360 degree enterprise tools solution with hands on experience on ServiceNow(ITSM,ITOM,Virtual Agent),Integration’s, End user computing tools, Enterprise monitoring which includes Server, Hybrid Cloud, Application, Database,Network monitoring, End user Automation,RPA,AIOPS and chatbot solutions to drive the digital transformation & automation journey for the customersAlso, Sharing the latest trends and use cases in Enterprise AI on my YouTube channel, helping users and companies navigate and leverage AI for enhanced productivity and innovation.
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