Sourav W.

About Sourav W.

My name is Sourav/Surabhi W. A skilled IT support professional with over five years of experience in the field. He has a Bachelor\'s degree in Biological Science and has worked for various companies in the past, providing technical support and assistance to employees. I have prove track record of resolving technical issues in a timely and efficient manner, ensuring that employees can work effectively without any disruptions. I am proficient in various operating systems, software applications, and hardware configurations, and has experience in managing IT infrastructure and networks. Most recently, I was working as an IT support specialist for Cognizant technology solutions, where he was responsible for providing technical assistance to employees, troubleshooting issues, and maintaining IT infrastructure. Now, I\'m looking for new opportunities in MNCs where he can apply his skills and experience to add value to the organization. I\'m is open to exploring different roles in the IT department, such as network administration, system administration, or IT project management. i specifically known for his strong problem-solving skills, his ability to work under pressure, and his excellent communication skills. I\'m a team player who is willing to go the extra mile to ensure that the company\'s IT systems are running smoothly, and employees are satisfied with the technical support they receive.

Experience

1. Fraud Specialist

   Citi India

   Jul 2023 — Present · Pune, IN

Education

• Dr. Babasaheb Ambedkar Marathwada University, Aurangabad

  Bachelor's degree, Communication

  2017 — 2021