Sourav Shukla
Finance Operations Analyst | Order-to-Cash (O2C) & Accounts Receivable | SAP & Salesforce | Financial Reporting & Power BI | Shared Services Finance
- Role
- Financial Operations Analyst (O2c Ar) at Wm India
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Sourav Shukla
Finance Operations professional with 3+ years of experience in Order-to-Cash (O2C) and Accounts Receivable within global shared services environments, supporting revenue cycle stability and financial operations performance.Currently managing large receivables portfolios while working across SAP and Salesforce integrated finance systems to monitor AR aging, resolve billing discrepancies, and support credit compliance. My work involves collaborating with global finance stakeholders, preparing MIS reporting, and building dashboards using Excel and Power BI to improve visibility into portfolio performance.Alongside finance operations, I focus on process improvement, reporting automation, and analytical problem-solving that strengthen decision-making within finance teams.Interested in opportunities across Finance Operations, O2C, Credit Control, and Financial Analyst roles within global organizations and GCC environments.
Experience
Financial Operations Analyst (O2c Ar)
Aug 2024 — Present · Indore, IN
Manage USD55–60M broker & customer AR portfolios, achieving 80–85% monthly collection efficiency.• Execute end-to-end O2C activities: invoicing coordination, AR cleanup, account cut-offs, cancellations, and write-offs.• Work within SAP–Salesforce integrated finance ecosystem supporting end-to-end receivables lifecycle.• Analyze portfolio trends, AR aging, and delinquency patterns to generate actionable insights for finance and process optimization.• Handle disputes and high-risk receivables, coordinating with US teams and brokers when required to ensure smooth operations.• Prepare dashboards, MIS reports, and KPIs using Excel, Power BI, and SAP to support decision-making.• Mentor and guide 6–7 junior analysts, ensuring adherence to SOPs, quality benchmarks, and governance standards.Key Achievements:• Early promotion within 4–5 months based on performance.• Core member of pilot collections team awarded Best Team within 6 months.
Education
Army Public School (APS)
SSC
Oriental Institute of Science & Technology
Master of Business Administration - MBA, Human Resources Management / Information Technology
St. aloysius College, Jabalpur
Bachelor of Commerce - BCom, Business, Management, Marketing, and Related Support Services
Army Public School (APS)
XII, Commerce
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