Sourav Sarkar

Microsoft Dynamics CE Manager & Lead Functional Consultant | 13+ years in D365 CE Consulting, Solution Design & Configuration | Driving strategy & delivery | Power Platform | MBA, PGP

Role
Manager - Microsoft Dynamics 365 Ce at 利盟
Location
Kolkata, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Sourav Sarkar

Microsoft Dynamics 365 Consultant | Leader | CRM Strategist With over 13 years of experience in Microsoft Dynamics 365, I specialize in delivering high-impact CRM solutions that drive business transformation, enhance customer engagement, and optimize operational efficiency. What I Do: I design, implement, and lead enterprise-scale D365 CE, Power Platform, and Copilot solutions across Sales, Marketing, Customer Service, Field Service, and Digital Contact Centers. I work closely with stakeholders to align technology with business goals, ensuring seamless digital transformation. Proven Impact: Led and scaled multiple D365 practices across ANZ, UK, Malaysia, and India. Delivered 30+ enterprise D365 projects, with budgets ranging from $50K to $200M. Managed teams of 15-30+ consultants, developers, and architects to ensure high-quality delivery. Achieved 28% growth in B2B sales and 78% improvement in customer service efficiency through D365 solutions. Leadership & Growth: Beyond consulting, I focus on mentorship, team building, and business expansion—driving high-performing teams and fostering innovation in the Microsoft ecosystem. 🤝 Let’s Connect! Passionate about leveraging CRM and AI-driven automation to create scalable, customer-centric solutions. Always open to discussions on CRM strategy, D365 innovation, and leadership in tech. Reach out to me at s••••••••@gmail.com or connect here on LinkedIn!

Experience

  1. Manager - Microsoft Dynamics 365 Ce

    利盟

    Sep 2024 — Present · Kolkata, IN

Education

  • Great Lakes Institute of Management

    Master's degree

    2019 — 2020

  • The University of Texas at Austin - Red McCombs School of Business

    Master's degree

    2019 — 2020

  • Bangalore University

    Bachelor’s Degree

    2008 — 2011

  • SYMBIOSIS INTERNATIONAL UNIVERSITY

    Master of Business Administration (M.B.A.)

    2015 — 2017

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Sourav Sarkar — Manager - Microsoft Dynamics 365 Ce at 利盟 in Kolkata, IN | Unifers