Sourav Mitra

About Sourav Mitra

As the Head of BenLink India, a Bühler Group company, I lead the service operations…

Experience

1. Head of Benlink India (a Bühler Group Company)

   Bühler Group

   Jan 2025 — Present · IN

   As Head of BenLink India (A Bühler Group Company), I lead the service operations, business strategy, and technology-driven transformation for industrial service solutions. My focus is on scaling service capabilities, optimizing asset performance, and implementing cutting-edge automation and predictive maintenance strategies to drive operational excellence.I am responsible for expanding BenLink’s service footprint in India, ensuring seamless service execution, and aligning global best practices with local market needs. By integrating digitalization, IoT-based monitoring, and advanced analytics, I drive efficiency, reduce downtime, and enhance customer satisfaction.Key Responsibilities & Impact: • Service Leadership & Business Growth – Developing scalable service models to enhance market presence and revenue. • Technology-Driven Innovation – Implementing automation, remote diagnostics, and predictive maintenance to improve service efficiency. • Operational Excellence – Standardizing service processes, optimizing cost structures, and enhancing customer experience. • Team & Stakeholder Management – Leading cross-functional teams, collaborating with Bühler’s global network, and ensuring service excellence. • Process & Performance Optimization – Driving continuous improvement through data-driven decision-making and KPI tracking.Passionate about innovation and industrial transformation, I strive to position BenLink Services India as a leader in next-generation service solutions, ensuring long-term value creation for customers and stakeholders.

Education

• Nagpur University

  Bachelor of Engineering (B.E.), Mechanical Engineering

  2009 — 2013

Skills

• Salesforce.com
• Engineering
• Steam Turbines
• Marketing
• Pumps
• Microsoft Office
• Sales
• Microsoft Excel