Sourav Chakraborty
Senior Technical Associate @Genpact
Signup · Get unlimited contacts
WORK HISTORY
Senior Technical Associate @Genpact
IN
EDUCATION
Jalpaiguri Government Engineering College
Bachelor of Technology, Information Technology
ABOUT SOURAV CHAKRABORTY
Dear Hiring Team,My name is Sourav Chakraborty, with my strong knowledge on service desk engineer, remote support, desktop support, onsite support role, I would make an excellent edition on your team, I have acquired over 5.4 years of industry experience, and I have worked in a diverse range of settings.In my first role, I worked as an IT assistant for a hospital and my job was to offer excellent service and provide assistance to users. On two different occasions, I was recognized for my accuracy and professional demeanor.In my second role, I worked as a desktop support engineer role for a reputed IT service provider company [Microland LTD.]. There my role was to provide support to users over phone, zoom, teams and resolve their issues within given SLA.In my current role, I am working as an operation analyst, in this role I need to analyze the automation opportunities and help organization to take decision for feature changes.If you are ready to hire a motivated and knowledgeable technical support professional, I am ready to work. I enjoy helping customers to solve their problem, and I can ensure that your company is represented in a positive manner.Thank You
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.