Sourav Basak
Assistant Manager - Medical Device || Ex J&J, Immucor Inc., Centre For Sight, Patni Healthcare Limited
- Role
- Group Lead at Wipro
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Sourav Basak
Proficient in project and people management with more than 13 years of experience. Started my career as a field service engineer. Have a can-do attitude, excellent interpersonal communication skill. Have team leading capabilities and the ability to communicate effectively with stakeholders and adhere to deadlines in line to meet business requirements.
Experience
Group Lead
Mar 2023 — Present · Kolkata, IN
Roles- Client Relations - Project Management - Quality Assurance - Process Improvements - Capacity Planning - Resource Management - Mentoring, Coaching & Facilitate Client Communication Responsibilities- Monitor and assess, capacity/resource utilization and action accordingly- Ensure training compliance- Ensure deliverables across the line of business- Make effective decisions in unique and/or complex situations improving team\'s delivery and performance- Monitor adherence of the process and service level agreements and analyse for areas of improvements- Evaluate performance of the team members in terms of productivity, business and client requirements- Business growth and value add initiatives.
Education
Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
Bachelor of Technology (B.Tech.)
2007 — 2011
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