Sourav B.
Lead at Accenture
- Role
- Lead at 埃森哲
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sourav B.
Specialised in AP domain Currently handling a Team of 11 members.(includes invoice processing and vendor management ) Vendor Ledger GL Reconciliation GL Reconciliation Reporting Invoice processing SLA management Issue Resolution- working as a part of customer support as and when required. Vendor Data SLA management. SOX Control for signature Authority and GRC(Governance, Risk and Compliance) Internal SLA Reporting Client SLA Reporting Regular calls with client for SLA reporting. Process Trainer- training new employees. Quality catalyst- working as a part of quality team to improve time management for team HR catalyst Crossed trained for PaymentsIssue Resolution- Providing extended assistance to customer support team for critical issues.
Experience
Lead
Jul 2018 — Present · Hyderabad, IN
Team management SLA management Shrinkage Management Client Management Workforce management Attrition management Regular tracking of process KPIRegular process update to internal and external stakeholders Handling client escalationsWorking on project cost reductionMonthly workforce forecast as per the projected volume by client Working on project for increasing work hour utilization
Education
Julien Day School
ISC, Commerce
2007 — 2008
Calcutta University, Kolkata
Bachelor of Commerce - BCom, Honours
2008 — 2011
Julien Day School
ICSE
2005 — 2006
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.