Souradip Das
Business Development
- Role
- Senior Officer at Prraniganga
- Location
- Asansol, WB, IN
- LinkedIn followers
- 500 followers
About Souradip Das
Experienced and dedicated Consultant with over 3 years of experience helping clients to meet and exceed business goals
Experience
Senior Officer
Apr 2025 — Present · Kolkata, IN
Maintain Ecommerce websiteKey Responsibilities:Strategic Planning & Execution:Developing and implementing comprehensive e-commerce strategies that align with overall business objectives.Identifying new growth opportunities, market trends, and consumer behavior patterns to inform strategic decisions.Optimizing the entire customer journey from lead generation to post-purchase follow-upPlatform Management:Sales & Promotion:Managing monthly sales and promotions to meet targets.Data Analysis & Reporting:Analyzing sales data, website performance, and customer behavior to identify trends, opportunities, and areas for improvement.Generating reports on key performance indicators (KPIs) and making data-driven recommendations.Customer Experience & Service:Ensuring high levels of customer service on all platforms, including timely and professional responses to inquiries.Processing and coordinating daily online orders, deliveries, and returns.Monitoring customer feedback, reviews, and ratings to enhance satisfaction and retention.Team Leadership :Leading, mentoring, and developing junior e-commerce specialists or executives.
Education
Asansol Engineering College (AEC)
BCA, Computer applications
Chelidanga boys High school
12th, Science
University of Kalyani
Master of Computer Applications - MCA, Computer application
2018 — 2021
Subhas pally bidya Niketan
10th
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