Sourabh Nandi

About Sourabh Nandi

At Pythian, my dedication to supporting the sales team and managing CRM operations has been pivotal. With expertise in Salesforce, I\'ve devised dashboards that sharpen strategic decisions and enhance sales reporting processes. These efforts contribute to the seamless daily operations across tools such as Tableau, Hubspot and ZoomInfo, ensuring their optimal performance and effective utilization.Previously, as a Senior Sales Operations Analyst at Oracle, I honed skills in deal desk operations and order management, aiding in the conversion of complex deals. This background has ingrained a deep understanding of sales pipelines, fostering collaboration within teams to drive business approvals and streamline end-to-end processes. Our team\'s work has been essential in improving productivity and customer satisfaction through the elimination of service barriers.

Experience

1. Sales Operations Analyst

   Pythian

   May 2023 — Present · Hyderabad, IN

   Supporting Sales Team and CRM Management: Offer guidance, address queries, and resolve issues related to CRM usage, including SOW Reviews and Quoting. Running Core Sales Reporting Process: Collect, analyze, and organize sales data to create detailed reports in Salesforce. I designed dashboards for visual insights, aiding strategic decision-making. Managing Day-to-Day Functions in Core Tools: Oversee the daily operations within core tools, including Salesforce, Hubspot, ZoomInfo, LinkedIn Sales Navigator, and SalesLoft. Ensure smooth functioning of these tools, offering troubleshooting assistance and addressing issues promptly, and support end users in utilizing the tools effectively. Analyzing Sales Tool Stack and Adoption Strategy: Conduct a comprehensive evaluation of the current tools, identify gaps, and propose strategies to enhance their utilization. Ensuring Data Integrity in Salesforce: Conduct regular data audits, clean and update records, and implement data validation rules within the salesforce.com platform. Collaborate with cross-functional teams to ensure accurate data entry. Creating New Reporting Capabilities: Designed and built custom reports, dashboards, and workflows, leveraging Salesforce and Tableau, ensuring the generated reports aligned with specific business requirements and KPI metrics.

Education

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Post Graduate Diploma in Business Management (PGDBM), Information Technology and Systems Management (ITSM)

• Robert Gordon University

  Bachelor's Degree in Hospitality Management, Hotel/Motel Administration/Management

  1999 — 2002

Skills

• Travel Management
• Crm
• Microsoft Excel
• Hospitality Industry
• Leisure Travel
• Management
• Event Management
• Team Management
• Online Travel
• Tourism
• Leisure
• Public Relations
• Revenue Analysis
• Microsoft Word
• Hotels
• Team Leadership
• Business Travel
• Hospitality