Sourabh Sharma

About Sourabh Sharma

Senior Service Delivery & Program Leader | PMP® | 18+ Years Driving Healthcare & Payments InnovationI transform complex technical challenges into scalable business outcomes, leading cross-functional teams of 70+ professionals to deliver mission-critical software programs across Healthcare, Payments, and Enterprise domains.Currently at Telus Digital as Senior Delivery Manager, I orchestrate multi-workstream healthcare programs with end-to-end ownership of portfolio governance, OKRs, risk management, and stakeholder alignment. My approach combines rigorous Agile/SAFe execution with healthcare compliance standards (HIPAA, HITRUST, SOC2) to ensure predictable, high-quality deliveries that meet regulatory and security requirements.At Clear-Trail Technologies, I pioneered delivery excellence for five microservices applications serving merchant terminals, driving secure payment processing at scale. As the innovation catalyst, I introduced cutting-edge practices—TechTalks, estimation frameworks, DevSecOps tooling—that elevated engineering standards and accelerated value realization.My technical foundation spans Java 8, Spring Boot, Microservices, AWS cloud services, and REST APIs, giving me the depth to bridge technical complexity with business strategy. I’ve architected solutions, led POCs, and guided teams through complex integrations while maintaining focus on cost efficiency, quality, and time-to-market.What drives me: Building high-performing teams, institutionalizing best practices, and translating ambitious product visions into executable roadmaps. I thrive in environments where technical rigor meets business impact, whether coaching teams through SAFe transformations or negotiating vendor SLAs for multi-million-dollar programs.

Experience

1. Senior Service Delivery Manager

   TELUS Digital

   Oct 2024 — Present

Education

• MIT Ujjain

  Engineering, Computer Science

  2002 — 2006

Skills

• Mysql
• Jdbc
• Core Java
• Tomcat
• J2ee Application Development
• Xml
• Sql
• Object Oriented Design
• Hibernate
• Javaserver Pages (Jsp)
• Jsp
• Spring Framework
• Pl/Sql
• Spring
• Jboss Application Server
• Eclipse
• Servlets
• Struts
• Sun Certified Java Programmer
• Vss
• Java Enterprise Edition
• Css
• Design Patterns
• Java Database Connectivity (Jdbc)
• Mvc
• Agile Methodologies
• Websphere
• Web Services
• Jsr 168
• Ajax
• Websphere Portal
• Portlets
• Jquery
• Html
• Oracle
• Requirements Analysis
• Javascript
• Rad