Sourabh Ray

About Sourabh Ray

Financial Analyst with over 6 years of experience in Invoice to Cash - Credit Control…

Experience

1. Financial Analyst

   Deloitte

   Feb 2024 — Present · Hyderabad, IN

   Accounts Receivable Specialist Supporting Deloitte Belgium Member Firm.Key Responsibilities:• Collections & Dunning: Prepare and send regular statement of accounts to customers. Ensure statements are accurate and reflects all transactions, payments, and adjustment. Prepare and send dunning notices to customers for overdue invoices. Follow up with customer to ensure timely payment of outstanding balances. Maintain accurate records of communication and payment promise. Collection of current and past due invoices of current and former Employees.• Portals: Uploading new invoices raised by the billing team on portals such as Ariba, Coupa, Tungsten, etc. Investigating portal rejections and getting to the root cause of rejection and resolving the issue and re-uploading of invoices. Keeping a track of all portal uploads. Customer Requests: Handle customer inquiries and requests such as providing invoices copies. Logging promise to pay. Follow up on broken promise to pay. Dispute and deduction Resolution: Investigate and resolve disputes such as – payment term, overcharge, incorrect invoicing, incorrect PO/ No PO etc. Collaborating with internal departments (e.g, contract Managers, Partners, Directors, Billing Team etc. to gather supporting information. Ensure timely resolution of disputes to minimize impact on cash flow. Refund and Adjustment: Initiate Refund for overpayment or other valid customer requests. Process adjustment to customer accounts as needed. Reporting and Follow Up: Generate and analyze accounts receivables ageing report. Provide regular updates to management on collection efforts and dispute resolution progress.• Ad-hoc requests. Working on urgent ad-hoc requests such as – documentation of bad debts, preparation of assessment sheets etc.• Process Improvement: Identify opportunities to streamline AR process. Suggest and implement improvements to enhance efficiency and customer satisfaction.

Education

• Gauhati University

  Bachelor of Commerce - BCom, Accounting and Finance