Sourabh Raghuwanshi
Senior Associate Consultant @Infosys
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WORK HISTORY
Senior Associate Consultant @Infosys
Pune, IN
Senior Associate Consultant | Infosys April 2025 – PresentCurrently working in a dynamic DevOps environment where I contribute to deployment automation, build & release processes, and batch job scheduling. My day-to-day responsibilities involve:Managing and optimizing job workflows using Control-MAutomating CI/CD pipelines with JenkinsCollaborating via Jira for agile project trackingVersion control and code management using GitHubHandling incident/change management through ServiceNow and minion application Writing and maintaining scripts to streamline deployment and release processesActively engaged in improving operational efficiency, ensuring smooth production releases, and supporting mission-critical enterprise applications.projects - HSBC (Hongkong and Shanghai Banking Corporation),BCBS (Blus cross Blue shield), WTW (Willis tower watson), Trizzeto
EDUCATION
Jaipur National University
software engineer, Btech
Kendriya Vidyalaya
School
Trailhead by Salesforce
Salesforce adminstrator
ABOUT SOURABH RAGHUWANSHI
Over 7+ years of total IT Industry experience with strong belief on IT Service Management and ITIL Processes.I break things just to automate the fix. Jenkins is my gym, Git is my diary, and YAML is my love language. Dockerized my tea-making process. Next: Terraforming my kitchen. I don’t just deploy apps — I deliver happiness (with rollback plans, of course).Here to turn your “it works on my machine” into “it works on every machine.”Control-M +stonebranch +Mainframe + Automation = Dev environment magician 🧙Yes, I make things run while others sleep – automating the developer’s world so they don’t have to chase failed jobs at 2 AM Now looking for some fun side gigs: Got an API? I’ll automate it. Got a boring task? I’ll script it. Got chaos? I’ll bring Control(-M).• Worked with multiple technical teams, architects, security officers, managers and business users, reviewed and documented workloads, system dependencies and business requirements.• Mapped workloads to the capabilities of Microsoft Azure for public, private and hybrid clouds.• ITIL major Incident Management with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements.• Technical Lead supporting multiple high priority applications of organizations.• High efficacy and quick responsiveness while coordinating with multiple teams and managing high priority issues.• Strong experience with Service Management processes and tools with a deep understanding of Problem Management and solid understanding of IncidentTrending and Analysis/Service Improvement• Incident/Problem/Change Mgt, of enterprise systems supporting web services, web applications, databases, virtualized servers, network and mainframe systems in a 24/7 environment.• Good Knowledge on Amazon Web Services (VPC, EC2, EBS, ASG, ELB, S3, RDS, SNS, SQS, IAM, CloudTrail, CloudWatch, Route 53, CloudFront, Elastic Beanstalk, Cloud Formation, Lambda, AWS Config, Python, Bash, SQL, Ubuntu, Kali, VmWare, System Hardening, Ansible, Terraform).• Diligent and dedication towards work.• Strategic decision making abilities & strong problem determination.• Excellent communication skills & good at developing interpersonal relationships.
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