Sourabh Kumar
Deputy Manager at Plasser India Private Ltd.
- Role
- Deputy Manager at Plasser India Pvt Ltd
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Sourabh Kumar
Experienced Deputy Manager specializing in Services & Training, with a strong record of designing and delivering impactful training programs while elevating overall service quality. Skilled in leading high-performing teams, implementing strategic initiatives, and driving continuous performance improvement in fast-paced, dynamic environments. Passionate about developing talent, optimizing operational processes, and ensuring exceptional customer experiences. Committed to contributing to organizational growth and long-term success.
Experience
Deputy Manager
Jan 2025 — Present · Gujarat, IN
Lead and manage the design and delivery of comprehensive training programs, ensuring alignment with company objectives.Oversee the training needs analysis, course development, and delivery of both in-person and online training modules.Collaborate with cross-functional teams to implement service improvements and enhance customer satisfaction.Manage a team of trainers and ensure continuous professional development for staff.Develop and maintain relationships with key stakeholders to understand training requirements and deliver tailored solutions.
Education
Shri Ram College of Engineering & Management
B.Tech, Electronics & Communication
2008 — 2012
Symbiosis Institute of Management Studies
Post Graduate Diploma in Business Administration (P.G.D.B.A.), Operations Management and Supervision
2012 — 2014
SOS Hermann Gmeiner School
Non-Medical
1994 — 2008
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