Sourabh Hedaoo

Experience

1. HR & Admin Manager

   Tealogy Cafe

   Nov 2024 — Present

   Lead and execute end-to-end recruitment for creative, strategy, digital, client servicing, and support roles. • Collaborate with department heads to forecast manpower needs and fill positions timely. • Conduct onboarding, induction programs, and background verifications for new hires. • Maintain and update HR policies, employee handbooks, and SOPs in line with industry best practices. • Monitor and manage employee lifecycle activities—confirmation, transfers, appraisals, exits, etc. • Handle grievance redressal, conflict resolution, and disciplinary actions as required. • Build a healthy and creative work culture through engagement initiatives, feedback systems, and retention strategies. • Drive the annual performance review process and support in setting KRAs and KPIs for all teams. • Maintain accurate employee records—attendance, leaves, salary revisions, etc. • Ensure timely payroll inputs, coordinate with accounts/finance for salary disbursement. • Ensure statutory compliance with applicable labor laws (PF, ESIC, Shops & Establishment, etc.). • Handle audits, government inspections, and ensure legal documentation is up to date. • Supervise facility management including office maintenance, vendor management, and AMC contracts. • Manage travel bookings, event logistics, and procurement of office essentials. • Coordinate office celebrations, team-building events, and internal communications. • Maintain confidentiality and oversee company documentation including NDAs and agreements. • Introduce digital tools or automation for improving HR & admin efficiency.

Education

• Devi Ahilya Vishwavidyalaya

  Bachelor’s Degree, Business Administration and Management, General

  2010 — 2013

• Sanghvi Innovative Academy

  Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General

Skills

• Employee Relations
• Human Resources
• Recruiting
• Team Management