Sourabh Dey
Asst. Training Manager l Certified Train the Trainer | Certified Soft Skill Trainer | Certified Corporate Trainer | Ex Front Office Manager
- Role
- Learning and Development Manager at Pride Hotels Group
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sourabh Dey
Certified Train the TrainerCertified Soft Skill TrainerCertified Corporate TrainerHighly experienced professional with 12.5 years of expertise in hotel operations seeking a challenging role as a Trainer or Learning and Development Professional. Committed to leveraging extensive industry knowledge to design and deliver effective training programs that drive individual and organizational growth.Aspirant Trainer or L&D Professional • Proven track record in hotel operations, demonstrating strong leadership, team management, and operational efficiency skills.• Deep understanding of the hospitality industry, its challenges, and the specific training needs of employees.• Skilled in designing and delivering engaging and interactive training programs that address performance gaps and enhance skills.• Excellent communication and interpersonal skills, fostering collaborative relationships with stakeholders and learners.• Continuous learner with a passion for staying up-to-date with emerging trends and best practices in adult learning and development.Operations:• Oversaw day-to-day hotel operations, ensuring high standards of guest satisfaction, service quality, and operational efficiency.• Led and managed a team of [number] employees, fostering a positive work environment and promoting professional development.• Implemented standard operating procedures and conducted regular performance evaluations to optimize staff performance.• Developed and maintained strong relationships with vendors, suppliers, and other external partners to ensure smooth operations.• Successfully managed budgets, controlled costs, and achieved revenue targets through strategic planning and efficient resource allocation.
Experience
Learning and Development Manager
Nov 2023 — Present · Bengaluru, IN
Education
DELHI PUBLIC SCHOOL FARAKKA
12 PASS
2005 — 2006
IHM GUWAHATI
Bachelor's degree
2007 — 2010
Skills
- Hotels
- Hospitality Industry
- Hospitality
- Front Office
- Honest, Smart, Loyal , Hardworking, Team Member
- Rooms Division
- Food & Beverage
- Guest Service Management
- Pre-Opening
- Micros
- Hotel Management
- Hospitality Management
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