Sourabh Chawdhary
Customer service professional with proven expertise in delivering exceptional client support and resolving complex Issues Ex Snapdeal Ex Vodafone
- Role
- Business Specialist at Amazon
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Sourabh Chawdhary
Results-driven Customer Experience Leader with 17+ years driving operational excellence…
Experience
Business Specialist
Sep 2023 — Present
Education
Kendriya Vidyalaya
High School
Indira Gandhi National Open University
Bachelor's Degree, Tourism and Travel Services Management
2008 — 2011
TMI Academy of Travel
Diploma In Travel and Tourism Management , Tourism and Travel Services Management
Skills
- Back Office
- Sales Operations
- Customer Retention
- Customer Service
- Customer Escalation Management
- Business Process Improvement
- Retail Sales
- E-Commerce
- Process Improvement
- Customer Experience
- Fraud Investigations
- Mobile Devices
- Management
- Risk Management
- Team Management
- Telecommunication Services
- Vendor Management
- Customer Acquisition
- Complaince
- Process Excellence
- Crm
- Call Centers
- Business Development
- Telecommunications
- Administration
- Vas
- Sales Process
- Complaint Management
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