Sourabh Chatterjee
Business Excellence - Reliance Retail
- Role
- Chief Manager - Lead Process Audit at Reliance Retail
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Sourabh Chatterjee
Business transformation leader with 20+ years of experience improving operational…
Experience
Chief Manager - Lead Process Audit
Oct 2021 — Present · Navi Mumbai, IN
Education
Priyadarshini college of engineering and architecture
Bachelor of Engineering - BE
Manipal GlobalNxt University
Doctor's Degree
ITM Group of Institutions
Master's degree
Skills
- Team Management
- Management
- Outsourcing
- Leadership
- Service Delivery
- Recruiting
- Transition Management
- Crm
- Bpo
- Operations Management
- Troubleshooting
- Mis
- Employee Engagement
- Copc
- Sla
- Business Process Outsourcing (Bpo)
- Vendor Management
- Customer Relationship Management (Crm)
- Customer Experience
- Project Management
- Business Process Improvement
- Onboarding
- Business Relationship Management
- Business Transition
- Management Information Systems (Mis)
- Microsoft Project 2016
- Communication
- Public Speaking
- Minitab
- Lean Six Sigma Black Belt
- Design Thinking
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