Sourabh Chatterjee

Business Excellence - Reliance Retail

Role
Chief Manager - Lead Process Audit at Reliance Retail
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Sourabh Chatterjee

Business transformation leader with 20+ years of experience improving operational…

Experience

  1. Chief Manager - Lead Process Audit

    Reliance Retail

    Oct 2021 — Present · Navi Mumbai, IN

Education

  • Priyadarshini college of engineering and architecture

    Bachelor of Engineering - BE

  • Manipal GlobalNxt University

    Doctor's Degree

  • ITM Group of Institutions

    Master's degree

Skills

  • Team Management
  • Management
  • Outsourcing
  • Leadership
  • Service Delivery
  • Recruiting
  • Transition Management
  • Crm
  • Bpo
  • Operations Management
  • Troubleshooting
  • Mis
  • Employee Engagement
  • Copc
  • Sla
  • Business Process Outsourcing (Bpo)
  • Vendor Management
  • Customer Relationship Management (Crm)
  • Customer Experience
  • Project Management
  • Business Process Improvement
  • Onboarding
  • Business Relationship Management
  • Business Transition
  • Management Information Systems (Mis)
  • Microsoft Project 2016
  • Communication
  • Public Speaking
  • Minitab
  • Lean Six Sigma Black Belt
  • Design Thinking

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Sourabh Chatterjee — Chief Manager - Lead Process Audit at Reliance Retail in Mumbai, MH, IN | Unifers