Souptik Banerjee

About Souptik Banerjee

Result-driven Identity and Access Management (IAM) Engineer with 5+ years of experience in enterprise IAM infrastructure, system administration, and cloud platforms. Currently working as an IAM Engineer at Owens and Minor, skilled in Identity and Access Management (IAM / IDAM), Active Directory (AD), Microsoft Azure, Azure Entra ID (previously Azure AD), Multi Factor Authentication (MFA), Delinea, Salesforce, AS400, Privileged Identity Management (PIM / PAM), Shared Drive Access and Lifecycle Management, JD Edwards, Group ID, PowerShell, ARS Console, AD Job Queue, Okta, Basic Python, AWS and ITIL. Certified in AWS, Azure, English C2 (EF SET) and Spanish A1 (PALIUM). Proven track record in managing enterprise-level IAM solutions, lifecycle management, and automation aligned with ITIL best practices. A doer, known for strong communication skills, punctuality, reliability and collaborative spirit, consistently delivering high-quality solutions, even under high workloads and tight timelines. Passionate about working in a challenging and dynamic environment and keep adding continuous value to the Organization that I represent and serve, while also concurrently upgrading my skills and knowledge.

Experience

1. Infrastructure Engineer Ii

   Owens & Minor

   Aug 2023 — Present

   Working in the IDAM/SecAdmin & MFA team on various Incidents, Service Requests, Application Access requests and Catalog Tasks. • Working on creation of Security Groups, Privileged Accounts (Admin Accounts & Service Accounts) in Active Directory for multiple domains. • Working in providing necessary Audit evidence documents, as & when needed, using tools like - PowerShell ISE, Active Directory Users & Computers, Group Policy Management Console, Group Policy Editor and Azure Entra ID. • Working on creation and management of User access Provisioning & Termination requests, as per requirements. • Working on creation of User accounts in Salesforce, AS400, JD Edwards (JDE) systems. • Working on Active Directory Group management through Active Directory Users & Computers, PowerShell ISE and Group ID. • Working on Office 365 License management through Active Directory Users & Computers and Azure Entra ID. • Supported the Organization during whole cross-domain Microsoft Office 365 Tenant Consolidation project. • Assisted End users proactively in resolving various issues, related to Multi-Factor Authentication (MFA) through Active Directory Users & Computers and Azure Entra ID. • Worked actively on User account lifecycle management through Okta. • Working on Admin, Privileged & Service account lifecycle & access management through Active Directory Users & Computers and Delinea Secret Service. • Working on Shared Drive lifecycle & access management for multiple domains, through Computer Management console & Active Directory Users & Computers. • Supporting 24*5 Shift works as per schedule with utmost responsibility and punctuality. Also playing supervisory roles within the Team and in shift whenever needed, irrespective of the situation. • Checking the ServiceNow Assignment group Dashboard & various mail notifications, so that we can ensure there\'s no miss on the predefined ticket SLAs, mail responses & follow-ups.

Education

• Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

  Bachelor of Technology - BTech, Mechanical Engineering