Soundarya Gowtha

About Soundarya Gowtha

Hello, I\'m Soundarya Gowtha, an authentic, self-driven professional with 4+ years of experience in Customer centric B2B Organization. Worked with Amazon Development as a **Customer Support Associate** in B2C process. Worked as **Product Specialist** from Customer Success & **Implementation Consultant** from Solution Strategy and Consulting. As a Product Specialist successfully Onboarded more than 100+ Organizations in using the Keka HRMS Payroll Software. Currently working as an **SME - Solution Strategy and Consulting** supporting Client/Prospect in successfully completing UAT on the Product along with Implementation & Solutioning. In addition, acts as a SPOC for the Sales & Internal Teams in resolving their queries especially in Payroll & Performance Management System. Ensure to get positive & optimistic feedback from Team & Customers by maintaining a good relationship. Also helps the teammates in better understanding of the Product. Specialties:* Customer Onboarding * Customer Journey Optimization * Customer Acquisition * Project Management * Market Research * Data Analysis * Monitoring & Mentoring * Client UAT Specialization *Payroll Management **Always believe in - Work Hard, Have Fun, Make History**

Experience

1. Product Integration Analyst

   Karza Is Now Perfios

   Dec 2022 — Present · Mumbai, IN

Education

• Jawaharlal Nehru Technological University, Kakinada

  Bachelor of Technology - BTech, Computer Software Engineering

  2014 — 2018