Soumya M.

About Soumya M.

I lead the design, optimization, and delivery of enterprise ECM and workflow solutions, with 15 years of experience supporting regulated environments, including healthcare. My work focuses on Hyland OnBase ECM, workflow automation, and platform modernization, supporting over users across 200 workflows while improving operational efficiency, compliance readiness, and user experience with cross-functional stakeholders.I help organizations streamline document-driven processes, meet data privacy, governance, and compliance requirements, including HIPAA and HITRUST, and scale automation through OnBase, Agile delivery, and Lean practices. My experience includes OnBase implementation and administration, Workflow and WorkView solutions, reporting dashboards, and end-to-end delivery from requirements through production support.• Led Agile teams, improving document processing efficiency by 30% and reducing manual work by 40%• Optimized workflows, reducing manual approvals by 35% and approval timelines by 40%• Automated operations workflows, reducing turnaround time by 40% and errors by 30%• Maintained 99.9% system uptime through proactive platform administration, monitoring and change management• Co-led ABBYY Vantage IDP implementation with Naviant (2025), cutting manual indexing by 35%• Coordinated multi-vendor delivery teams to execute platform changes, upgrades, and operational improvements• Hyland Certified OnBase Administrator Associate (Healthcare, Admin, Workflow, WorkView, RPA, CIC)• Certified ScrumMaster, Scrum Alliance• Healthcare Innovation Ingenuity Award, Hyland CommunityLIVE 2025 (DataBank IMX)• Project Management training, FranklinCovey : Project Management in Regulated Environments, Platform Upgrades, Business Systems Analysis, ECM and Document-Driven Workflows, Testing and Defect Management, Compliance and Governance, Vendor and Stakeholder Management: Hyland OnBase, Azure DevOps, ServiceNow, MS Office Suite, SSRS: Agile Team Leadership, Cross-Functional Collaboration, Vendor and Stakeholder Management• OnBase ECM Workflow Design and Automation• Compliance, Data Privacy, and Document Retention (including HIPAA in healthcare contexts)• System Administration and Performance Monitoring• Business Process and Requirements Analysis• Agile Project Delivery and Team Leadership • Modernizing regulated platforms and partnering with cross-functional teams to deliver reliable, scalable outcomes,

Experience

1. Senior Solution Engineer

   Initium Softworks Isw

   Mar 2026 — Present

Education

• Osmania University

  Bachelor of Arts

• Osmania University, Department of Business Management

  Master of Business Administration - MBA

• Osmania University

  Master of Arts - MA