Soumyajit Das
Manager-I, Last Mile Analytics and Quality @Amazon || Operations Management || Program Management || Lean Six Sigma
- Role
- Operations Manager i at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Soumyajit Das
A motivated and driven Lean Six Sigma certified professional with 5+ years of experience working in the operations and program management domain. Ability to drive business by streamlining operations and promote organizational efficiency. Excels in designing and developing dashboards, performing in-depth analysis, and effectively communicating insights to stakeholders. Looking forward to utilize operations|| program || stakeholder management skills, analytical skills and business knowledge in the next position.
Experience
Operations Manager i
Nov 2023 — Present · Hyderabad, IN
Manage team of 15+ associates ensuring efficient operations and adherence to established processes.Streamlined data analysis and reporting processes by designing and developing performance dashboards, SLA dashboards, and program metric dashboards utilizing SQL, Excel, and Quick-Sight. These dashboards enabled data-driven decision-making and significantly reduced manual effort, saving approximately 10 full-time equivalent resources across FLEX program.Owned and delivered periodic metrics and dashboards to leadership teams, ensuring timely and accurate reporting of key performance indicators.Spearheaded development of comprehensive performance evaluation metrics for over 200 associates within FLEX space at LMAQ, facilitating structured and objective approach to their annual performance assessments.Contributed to capacity planning initiatives by estimating volume forecasts and determining corresponding headcount requirements, ensuring optimal resource allocation to meet operational demands.Cross-trained 30+ employees to maximize team agility and performance.
Education
Pailan College Of Management and Technology
Bachelor of Technology (B.Tech.), Computer Science
2014 — 2018
The Modern Academy
ISC, Science
2012 — 2014
Ram Mohan Mission High School
ICSE
1999 — 2012
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