Soumyajit Dutta

Placement Officer @Jetking Infotrain Limited

Kolkata, WB, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2025 — Present

Placement Officer @Jetking Infotrain Limited

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Kolkata, IN

EDUCATION

1996 — 1998

South City College

Commerce

1994 — 1996

La Maternelle High School

Secondary Education

SKILLS

Change ManagementOutsourcingOffshoringManagementPerformance AppraisalTalent AcquisitionSoft SkillsCustomer Relationship Management (Crm)Business ProcessBusiness Process Re-EngineeringTeam LeadershipManagement Information Systems (Mis)TrainingCustomer SatisfactionOperational ExcellenceProgram ManagementBpoQuality AssuranceTransition ManagementCopcPerformance ManagementCrmEmployee TrainingProject ManagementProcess ManagementProcess ExcellenceMisEmployee EngagementWorkforce ManagementProject PlanningTelecommunicationsAnalysisOperations ManagementBusiness IntelligenceQuality ManagementBusiness Process Outsourcing (Bpo)Team ManagementTraining DeliveryCall CentersProcess Improvement

ABOUT SOUMYAJIT DUTTA

DELIVERY SKILLS & MINDSET- Dynamic and Diplomat in nature - Decision making capability on criticality - Self-motivator - Team Player - Core Quality, SME & Compliance Audit - Achievement oriented - Go-Getter Attitude - Strategic in movement- Interpersonal skill oriented - Innovative at work - Diversification in delivery Belief/Vision & Mission - Believes in Win-Win situation - Communication is the finest tool - Basics to be right first - Simplify, Standardize and Sustain KNOWLEDGE & DEVELOPMENT- Certified “QC Tool” training and implementation at business level- Quality Best Practices (COPC training on 10 modules) certified with 97% Score- 6σ Certified from TATA TELESERVICES for Six Sigma project on “Duplicate SR Reduction” [YB Certified and GB Trained and Implemented]- Quality Essentials Training Certified (based on Lean and Six Sigma tools and implementation)- Certified trainee on “Quality” and “People” Management ACHIEVEMENTS- Best Regional Manager Quality (PAN INDIA) – 2019 - ORION - PNP [Product & Process Dissemination SOP designing]- TATWA - Calibration SOP preparation at COPC standard replicated across centre of PAN INDIA- AEGIS - Awarded as Best QA of the Quarter for Q4 [2009]- AEGIS

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Soumyajit Dutta — Placement Officer at Jetking Infotrain Limited in Kolkata, WB, IN | Unifers