Soumyadip Basak
Amazon India | IIM Calcutta
- Role
- Advertising Account Specialist at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Soumyadip Basak
With 9 years of experience in account management, campaign operations, and process…
Experience
Advertising Account Specialist
Aug 2020 — Present · Bengaluru, IN
Manage and support multiple advertiser accounts, acting as the primary point of contact for campaign execution, issue resolution, and ongoing account needs• Coordinate with sales, operations, and internal support teams to ensure SLA adherence and seamless campaign delivery• Drive campaign adoption, compliance, and performance improvements through structured client communication and data analysis• Implement process improvements resulting in ~70% increase in adoption rates and ~40% reduction in response turnaround time• Maintain accurate reporting, dashboards, and documentation to track account health and operational KPIs• Tools & Skills: Excel, internal dashboards, reporting tools, stakeholder management, workflow optimization
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