Soumyadeep Roy
Sales Advisor @Sky
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WORK HISTORY
Sales Advisor @Sky
Leeds, GB
As a Sales Advisor at Sky UK, I specialize in helping clients with technical issues, account management, and service optimization. My role involves providing expert assistance to ensure a seamless customer experience by addressing inquiries, resolving technical challenges, and maintaining high levels of customer satisfaction. With a strong focus on communication and problem-solving, I am dedicated to building lasting relationships and delivering exceptional service.
EDUCATION
Mayo College, Ajmer
Secondary School Certificate
SRM University
Bachelor of Technology - BTech
University of Leeds
Master of Science - MS
ABOUT SOUMYADEEP ROY
I recently achieved a Merit in my Master of Science in Advanced Computer Science from the University of Leeds, a prestigious Russell Group institution. With a Bachelor of Technology in Computer Science, I possess a strong foundation in programming, data analysis, machine learning, and cloud computing. I bring three years of hands-on experience in software engineering and programming, with expertise in C++, JavaScript, and Python. Additionally, I have completed online courses in machine learning algorithms and web application development. I am actively seeking opportunities in the IT sector, particularly in roles related to data analysis and software development. During my Master\'s program, I completed a project predicting the spread of dengue in multiple cities using various regression and predictive models, gaining valuable experience in data analysis and model construction. My fluency in Hindi, English, and Bengali enhances my ability to communicate with diverse stakeholders. I am enthusiastic about launching my career in the IT sector and eager to apply my knowledge and skills to contribute effectively in data analysis and software development roles.
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