Soumya Ranjan Dhar
Senior Application Support Engineer | Cloud (AWS, GCP) | Automation (Python, Bash) | ETL (Fivetran, HVR) | Incident Management | CI/CD | Data Integration Specialist
- Role
- Senior Customer Support Engineer at Fivetran
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Soumya Ranjan Dhar
I am a highly motivated and results-driven Senior Application Support Engineer with over 9 years of experience in production and application support, cloud platforms (AWS, GCP), ETL tools (Fivetran, HVR), automation scripting (Python, Bash), and full-stack web development.Throughout my career, I have specialized in resolving critical production issues, automating manual processes, and improving system reliability in high-volume, SLA-driven environments. I thrive in fast-paced, customer-centric roles where I can combine technical expertise with problem-solving skills to ensure seamless service delivery. My expertise includes:Cloud Infrastructure (AWS, GCP): Creating and configuring cloud resources to meet application and customer requirements.Automation & Scripting: Building Python/Bash scripts to streamline repetitive tasks, increasing operational efficiency and reducing downtime.Incident & Problem Management: Leading incident response, conducting Root Cause Analysis (RCA), collaborating with engineering teams, and implementing long-term fixes.ETL/Data Integration: Supporting and configuring tools like Fivetran and HVR for robust data replication and integration pipelines.CI/CD & DevOps Tools: Experience with Jenkins, Docker, Git for development and deployment automation. I am passionate about driving continuous improvement and enabling scalable, automated solutions that reduce manual intervention while increasing system performance and reliability. I believe in empowering teams through mentorship, knowledge sharing, and collaboration. Open to networking, collaboration, and opportunities in cloud engineering, automation, and technical leadership. Let’s connect and create efficient solutions together!
Experience
Senior Customer Support Engineer
Aug 2020 — Present · Bengaluru, IN
Education
Kalinga Institute of Industrial Technology, Bhubaneswar
Bachelor of Technology - BTech, Electrical and Electronics Engineering
2011 — 2015
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