Soumya Ranjan Behera

CCTV ENGINEER DESKTOP SUPPORT || LAPTOP SUPPORT || SYSTEM INSTALLED || NETWORK PRINTER SUPPORT || MS OFFICE SUPPORT || OUTLOOK SUPPORT || Windows || CCTV OPERATOR/TECHNICAL SUPPORT

Role
Information Technology Technician at Alpine
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Soumya Ranjan Behera

High-energy and dedicated IT Help Desk Technician with 2 years of experience assisting…

Experience

  1. Information Technology Technician

    Alpine

    Present

    Reporting directly to the IT Manager and collaborating closely with other IT team members. Responding to queries in a timely and accurate manner and resolving queries to the user’s satisfaction.Duties:· Responsible for diagnosing & resolving hardware, software & end users’ problems.· Acting as the first point of contact for all IT & technical queries.· Developing the infrastructure and systems to meet the company’s needs.· Involved in the rollout of software updates and patches.· Investigate specialist and complex IT support issues.· Communicating with third party technical specialists.· Configuring and managing backup & restore procedures.· Maintaining a wide range of computer hardware and software programmers.· Identifying & reporting on the budgetary implications of IT projects and upgrades.· Provide secondary support for LAN administration.· Responsible for allocating work to junior staff and induction training for new staff.· Deploying new hardware, server backups & evaluating new software & security risks.

Education

  • B.C.J. HIGH SCHOOL

    Bachelor of Technology - BTech

    2018 — 2022

  • Debarya Samarshing College

    Bachelor of Technology - BTech

    2018 — 2022

  • Ghandhi Institute Of Excellent Technocarts

    Bachelor of Technology - BTech

    2018 — 2023

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Soumya Ranjan Behera — Information Technology Technician at Alpine in Gurugram, HR, IN | Unifers