Soumya Markandeya

WORK HISTORY

EDUCATION

SKILLS

ABOUT SOUMYA MARKANDEYA

Transformation Leader, Solutions Designer, Consultant, Advisor & Problem Solver | Applying the best of Design Thinking, Lean, Six Sigma, Systems Inventive Thinking (SIT), Change Management, Business Analysis & Project Management to drive innovative and exceptional solutions | Excellent interpersonal skills | Unique ability to think strategically with understanding and comprehension of applicable details Skilled in effective orchestration of various stakeholders at all levels of organizations to competently to achieve the desired results. Integral part of teams that successfully implemented various innovative business solutions and software/ tools in multiple industries- from Insurance to Shipbuilding. Proven excellence in strategy, analysis, communication, documentation and implementation of business solutions- across various industries- Insurance, retail, restaurant and quick service, Personal products, Home Building, Corporate Services, Shipbuilding and Ship Repair to public sector; and various departments from finance, Information Technology, Communications, Sales, Services, Marketing, Supply Chain, and Manufacturing Plants to Human Resources.CORE COMPETENCIES• Complex Problem Solving • Transformation • Design Thinking • Cross-Functional Team Leadership • Organizational Change • Business Process Improvement • Requirements Gathering and Analysis • Integration • Change Management • ITIL • Project Management • SDLC • Lean Six Sigma • Program Management • ITIL v3 Foundations Certified • Customer Relationship Management (CRM) • Microsoft Dynamics CRM • ITSM • Vendor Selection, Vetting, and Management • PCI • Identity & Access Management (IAM) • Stakeholder Management • Microsoft Office Suite (Excel, PowerPoint, Word) • Organizational Leadership • Digital Transformation • Solutions Design • Consulting • Systems Inventive Thinking (SIT) •EDUCATION• Postgraduate Diploma in Innovation and Design Thinking• B.S. in Biology and B.A. in International RelationsPROFESSIONAL DEVELOPMENT/TRAINING AND CERTIFICATIONS• Certified Management Consultant (Experienced Stream), 2023• Design Thinking Certification, MIT Sloan School of Management Executive Education• Procurement- Supply Chain Management Training, Supply Chain Canada• Key Achiever Program- CGI\'s Leadership training• Human Centered Design Boot Camp• Prosci, Change Management• Certified Scrum Master, Scrum Alliance• Facilitation Training, Facilitation First• ITIL, ITIL Foundation in IT Service Management• Lean/ Six Sigma Green Belt Professional• Certificate in Business Analysis, Procept