Soumya Katiyar
SAP Order Management (Certified Lean Six Sigma AI)
- Role
- Customer Order Management Specialist (SAP) at BD
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Soumya Katiyar
Hello! I\'m Soumya, an analyst in supply chain with expertise in customer order…
Experience
Customer Order Management Specialist (SAP)
Jun 2023 — Present · Gurugram, IN
Efficiently managed incoming orders, ensuring accurate system entry and timely tracking of order status. Maintain accurate data for customers, products, and orders within the SAP system.Analyzed order data to identify trends and inefficiencies, implementing measures that minimized errors in processingCommunicated effectively with team members to confirm order details, delivery schedules, and pricing, enhancing overall coordinationWorked closely with inventory teams to maintain optimal stock levels and ensure product availabilityMaintained precise records of purchase orders, receipts, and supplier contracts, ensuring compliance with company policies and legal standardsAddressed customer inquiries regarding order status and delivery times, resulting in decreased discrepancies and complaintsGenerated reports on order metrics for management review, providing insights for process improvementsPartnered with sales, logistics, and finance teams to streamline operations and resolve issues effectivelyTrained team members on best practices for order processing, fostering a culture of continuous improvement in SAP Order Management
Education
Kanpur University, India
Bachelor of Arts - BA, Sociology
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