Soumit Banerjee

Relationship Management @ Genpact | Driving Strategic Engagements | Digital Transformation | Business Excellence | Contract Management | IIT Delhi | FORE | NTU

Role
Senior Manager - Relationship Management Transformation Contracts at Genpact
Location
South Delhi, DL, IN
LinkedIn followers
500 followers

About Soumit Banerjee

A curious, self-driven individual who leverages his competencies as a business analyst and expertise in process improvement solutioning and stakeholder management to solve real world problems, and to build capabilities for delivery teams and drive them towards excellence.Has a penchant for driving, project-managing and delivering high value digital transformation projects, with a focus on enhancing user experience while giving control back to the business.Leans towards effective solution proposals through quick solution MVPs in order to convey value and kickstart the innovation process. Specializes in using Microsoft Power Platform tools creating process automations and AI agents.

Experience

  1. Senior Manager - Relationship Management Transformation Contracts

    Genpact

    May 2024 — Present · Delhi, IN

    Conduct ongoing alignment with regional procurement and strategic partnership functions in support of new growth in the account and/or NPS improvement.Responsible for ensuring consistent and frequent engagement with client within the aligned Genpact capabilities to further our position within the account.Create, coordinate, assemble, and disseminate newsletters and other customer-facing materials to client stakeholders.Create, coordinate, enable, and monitor NPS efforts across the account.Customer-facing management of Champion Account’s contract governance, strategic partnership office, and select procurement contacts.Perform end-to-end Contract management for Global Contracts.Digitally transform / modernize the contract management process to meet required levels of efficiency and accuracy.Undertake and drive digital transformation projects for other support teams as necessitated by strategic partnership outcomes.Internal-facing management of Champion Account’s activities to better ensure tracking toward achievement of Account Operating Plan Monthly / Quarterly / Annual cycles.Train operations managers from across the Retail/CPG division in technology tools like Power Automate and Building Chatbots in Copilot.

Education

  • Nanyang Technological University Singapore

    International Immersion Program, Information Technology

    2017 — 2017

  • DAV Public School

    Primary School

    1999 — 2004

  • Indian Institute of Technology, Delhi

    Chief Technology Officer Program, Technology and Business Leadership

  • FORE School of Management, New Delhi

    Post Graduate Diploma in Management (MBA) - International Business (IB), Marketing; International Business; IT

    2016 — 2018

  • The Mother's International School

    High School, Science

    2004 — 2012

  • Guru Gobind Singh Indraprastha University

    Bachelor of Technology (B.Tech.), Computer Science

    2012 — 2016

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Soumit Banerjee — Senior Manager - Relationship Management Transformation Contracts at Genpact in South Delhi, DL, IN | Unifers