Soumit Banerjee
Relationship Management @ Genpact | Driving Strategic Engagements | Digital Transformation | Business Excellence | Contract Management | IIT Delhi | FORE | NTU
- Role
- Senior Manager - Relationship Management Transformation Contracts at Genpact
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Soumit Banerjee
A curious, self-driven individual who leverages his competencies as a business analyst and expertise in process improvement solutioning and stakeholder management to solve real world problems, and to build capabilities for delivery teams and drive them towards excellence.Has a penchant for driving, project-managing and delivering high value digital transformation projects, with a focus on enhancing user experience while giving control back to the business.Leans towards effective solution proposals through quick solution MVPs in order to convey value and kickstart the innovation process. Specializes in using Microsoft Power Platform tools creating process automations and AI agents.
Experience
Senior Manager - Relationship Management Transformation Contracts
May 2024 — Present · Delhi, IN
Conduct ongoing alignment with regional procurement and strategic partnership functions in support of new growth in the account and/or NPS improvement.Responsible for ensuring consistent and frequent engagement with client within the aligned Genpact capabilities to further our position within the account.Create, coordinate, assemble, and disseminate newsletters and other customer-facing materials to client stakeholders.Create, coordinate, enable, and monitor NPS efforts across the account.Customer-facing management of Champion Account’s contract governance, strategic partnership office, and select procurement contacts.Perform end-to-end Contract management for Global Contracts.Digitally transform / modernize the contract management process to meet required levels of efficiency and accuracy.Undertake and drive digital transformation projects for other support teams as necessitated by strategic partnership outcomes.Internal-facing management of Champion Account’s activities to better ensure tracking toward achievement of Account Operating Plan Monthly / Quarterly / Annual cycles.Train operations managers from across the Retail/CPG division in technology tools like Power Automate and Building Chatbots in Copilot.
Education
Nanyang Technological University Singapore
International Immersion Program, Information Technology
2017 — 2017
DAV Public School
Primary School
1999 — 2004
Indian Institute of Technology, Delhi
Chief Technology Officer Program, Technology and Business Leadership
FORE School of Management, New Delhi
Post Graduate Diploma in Management (MBA) - International Business (IB), Marketing; International Business; IT
2016 — 2018
The Mother's International School
High School, Science
2004 — 2012
Guru Gobind Singh Indraprastha University
Bachelor of Technology (B.Tech.), Computer Science
2012 — 2016
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