Soumik Saha

Assistant Manager - DTDC || Business Strategy, Expansion, Growth || Logistics & Supply Chain || E-commerce || Lean Six Sigma Green Belt || Ex- Blue Dart, Justdial, Cogoport ||

Role
Assistant Channel Manager at DTDC Express Limited
Location
Kolkata, WB, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Soumik Saha

From an early age, I was captivated by computers and technology. As I matured, my…

Experience

  1. Assistant Channel Manager

    DTDC Express Limited

    Aug 2024 — Present

    Played a pivotal role in strengthening the logistics channel ecosystem by supporting partner performance, streamlining operations, and driving business growth through strategic collaboration and service excellence.Key Responsibilities:1. Channel Partner Development:Supported the identification, onboarding, and continuous engagement of logistics partners and franchisees to ensure alignment with business goals and operational standards.2. Performance Optimization:Monitored partner KPIs, analyzed performance data, and implemented improvement plans to enhance service efficiency, shipment volumes, and customer satisfaction.3. Revenue Growth Enablement:Collaborated with partners to drive regional business development initiatives, optimize service capacity, and expand market coverage to achieve sales and revenue targets.4. Cross-Functional Coordination:Acted as a key liaison between partners and internal teams-operations, customer service, finance—to ensure seamless logistics execution and issue resolution.5. Compliance & Quality Assurance:Ensured adherence to company SOPs, service level agreements, and regulatory compliance through regular audits, training, and performance reviews.6. Relationship Management:Maintained strong, trust-based relationships with channel partners through consistent support, open communication, and strategic guidance.7. Training & Capability Building:Delivered structured training and performance coaching to partners on new processes, technologies, and service innovations to ensure operational excellence.

Education

  • University of Calcutta

    B.Sc

    2013 — 2017

  • UnitedWorld School Of Business

    PGDM

    2017 — 2019

  • Kalna Ambika Mahismardini High School

    Science

    2005 — 2013

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Soumik Saha — Assistant Channel Manager at DTDC Express Limited in Kolkata, WB, IN | Unifers